***NB - this article contains details of a section within Corterum that is only accessible to the main 'Tenant administrator' account. This is usually the person who initially set up Corterum. If you are looking to view or amend these details and you don't have access to this section of Corterum, contact your Tenant administrator within your company.***
Corterum's charging structure is designed to be flexible, and to ensure that you're only paying for what you need. As such, on our Pro plan, we charge on a per-active user licence basis. This means, as your company's needs change, you can flex your Corterum commitments to match. for more information on Corterum pricing, see our pricing page.
To view, add or remove user licences you would:
Log into Corterum as the tenant administrator
Click on the hamburger menu on the right hand side.
Select 'Billing Dashboard'.
From the menu on the left hand side of the screen select SUBSCRIPTION.
On this screen you'll see a section labelled LICENCE INFORMATION.
This section will show you:
Your current maximum user accounts.
Your current active user accounts
Your current Monthly Charge.
Clicking the EDIT button will allow you to move the slider left and right, to decrease or increase the number of user account licences you are paying for.
When you do that, you'll see the section under Breakdown update with your new monthly price.
Once you are happy with the new price - click SAVE.
Please note - if you have increased your number of user licences, your monthly payment will increase immediately and you'll be charged a pro rata fee from that day until your current monthly renewal date. However, if you reduce the number of of licences, that reduction will not take effect until your next monthly renewal date.