To assign a message to a group of users, ensure you're logged in as an administrator.
Click the ADMINISTRATION tab.
From the left-hand navigation menu, select MESSENGER.
Click the blue PLUS (+) icon near the top of the screen.
Set a title for the message.
Use the text editor to compose and format the body of your message.
Toggle whether or not the message is high priority.
Use the dropdown menu to select the group(s) you would like to assign the message to.
Click CREATE.
Finally, click CLOSE.
Once you've created a message, you can go back at any time to view its content and check who has read it. To do this, follow these steps:
Pick a message you'd like to view and click the three blue dots on the right-hand side of the message.
Click OPEN MESSAGE.
A pop-up will appear showing you the content of the message and the read/unread status for each individual the message was sent to.
As an administrator, you have a number of options to sort and filter your messages, including:
Sorting messages by title, date of creation and the entity they were created by using the options at the top of the page.
Filtering messages by title using the keyword search field.
Filter messages by the group(s) they were assigned to.