Adding a policy or procedure
To add Consumer Duty policies and procedures, follow these steps:
Click on WORKBENCH and click CONSUMER DUTY
Click on Policies & Procedures
Click on the blue (+) button
Enter a name for the policy/procedure (this can be amended later)
Use the date pickers to select the publication date and the date of the next review
Use the Accountable Executive(s) dropdown menu to select any individuals who are responsible for enforcing the policy/procedure
Use the Related Product(s) dropdown menu to link the policy/procedure to any relevant products
Enter any additional information that may support the policy/procedure
Optionally, you can upload any documents necessary to support the policy/procedure
When you're happy with your work, click SAVE
Editing a policy or procedure
You can access and edit a policy or procedure by following these steps:
Click the three blue dots on the right side of a policy/procedure
Click OPEN
You can then edit any aspect of the policy/procedure
When you're happy with the changes, click SAVE
Deleting a policy or procedure
Click the three blue dots on the right side of a policy/procedure
Click DELETE
You'll then be given a confirmation screen which will warn you that deleting a policy/procedure cannot be undone
If you'd still like to continue with the deletion, click CONFIRM DELETE